Terms of Service

These terms govern your use of DMLoop (the “service”). By creating an account or using the service, you agree to these terms.

The service

DMLoop lets you connect an Instagram Business or Creator account and automate replies and direct messages in response to comments, story replies, and mentions, and view analytics about that activity.

Your account

• You are responsible for the activity under your account and for keeping your credentials secure.
• You must provide accurate information and be authorized to connect any Instagram account you add.
• You must be at least 13 years old (or the minimum age in your jurisdiction).

Acceptable use

You agree not to use the service to:

• Send spam, harassment, or unlawful, deceptive, or harmful content.
• Violate Instagram’s or Meta’s Platform Terms and policies, or any applicable law.
• Attempt to disrupt, reverse-engineer, or gain unauthorized access to the service.

You are solely responsible for the messages your automations send and for complying with Meta’s policies and messaging rules, including the Instagram 24-hour messaging window.

Instagram and Meta

The service relies on Meta’s platform and APIs. DMLoop is not affiliated with, endorsed by, or sponsored by Meta or Instagram. Your use of connected accounts remains subject to Meta’s terms, and Meta may change or restrict its APIs at any time, which may affect the service.

Plans and billing

Paid plans, where offered, are billed in advance and are described at the point of purchase. Fees are non-refundable except where required by law.

Termination

You may stop using the service and delete your account at any time. We may suspend or terminate access if you violate these terms or to protect the service or other users.

Disclaimers and liability

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, DMLoop is not liable for indirect, incidental, or consequential damages, or for any loss arising from your use of the service or from changes to Meta’s platform.

Changes to these terms

We may update these terms from time to time and will update the “Last updated” date above. Continued use after changes means you accept them.

Contact

Questions about these terms? Email us at general@ivorytusk.co.in.